"There's got to be an easier way!"

2017 was a special year for Paessler. The company celebrated its 20th birthday and reinforced its position as a global leader in the field of network monitoring. This milestone was a testament to its founder, Dirk Paessler, who, with his visionary thinking and drive for technology, played a pivotal role in the success of the company.

January 2018 saw Dirk step down as CEO to make way for a new CEO, Christian Twardawa, who had led the company alongside Dirk as COO for almost 15 years. And although Dirk’s daily presence was missed, he remained connected to the company as Chairman of the Supervisory Board.

Another change in 2018 was the appointment of Steven Feurer as the new CTO. Steven has a strong startup and innovation history. The new management team began a period of growth and investment in new market segments, as Paessler entered the healthcare monitoring industry and strongly positioned itself to provide innovative solutions in the IoT space. Paessler also launched a successful alliance partner program, which promotes cooperation with industry-leading IT vendors on complementary and integrated solutions that create additional benefits for our customers.

In 2019, PRTG was recognized as customers’ choice for the Gartner peer insights for IT Infrastructure Monitoring Tools and for Network Performance Monitoring and Diagnostics. Paessler realized that PRTG is no longer just a monitoring tool for small- to medium-sized businesses, but that IT teams in the enterprise space could also benefit from an easy-to-use and affordable monitoring solution. Paessler drew the obvious conclusion and introduced Paessler PRTG Enterprise Monitor (formerly known as PRTG PLUS)  – a subscription-based offering for scaling PRTG horizontally for large environments.

And, showing that we truly know how to scale, Paessler hit the 250 employees mark in early 2019!

In October 2019, Christian Twardawa, who had managed Paessler through the “Big Change” after Dirk’s withdrawal as CEO, stepped down. He agreed with Dirk that Paessler would now need someone from the outside, a proven leader with experience in guiding established IT companies to new horizons. They found this person in Helmut Binder, who previously was CEO of Materna, a global German IT service provider with more than 2,000 employees. Helmut took over the role as CEO from Christian, who left Paessler after more than 16 years. We will miss Christian and wish him all the best for his future projects. And we’re looking forward to the next step in the evolution of Paessler…