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Corporate Address


Paessler AG
Thurn-und-Taxis-Str. 14
90411 Nuremberg

Driving Directions >>

Head Office
Email: [email protected]
T: +49 911 93775-0
F: +49 911 93775-409

Sales & Customer Service
Email: [email protected]
T: +49 911 93775-400 
(Mo-Fr 09.00 -17.00 CET)

For technical questions please contact 
Technical Support >> 

Paessler Worldwide

Paessler is located in Nuremberg, Germany, but we have representatives worldwide.
Select a region below to get in touch with a contact near you.


Customer Service

General Sales and Product Related Inquiries 

If you have questions regarding our products or regarding purchases please check our Ordering FAQs first. 

If you do not find the answer there, please use the customer service form to contact us, send an email to [email protected] or call our Customer Service in the Head Office at +49 911 93775-400 (Mo-Fr 09.00 - 17.00 CET).

Technical Support

Need Service or Support?

Please use the Contact Support form of your PRTG installation for technical questions to get the best possible help from our experts. If you have trouble using this form, you can fill out the support ticket form on our webpage or send an email to [email protected].


More Ways to Get Help

Visit our Support Center and explore our free support resources: FAQs, manuals, knowledge base, videos & webcasts and more.


Press Inquiries

Paessler is working together with several PR agencies around the world.
Please visit our Press Center or send an email to [email protected].

Legal Notice

Legal Information

Management Board Dr. Marc Roessel, Christian Twardawa
Supervisory Board Dr. Heinz Raufer, Steven Feurer, Ralph Koczwara
Registration Amtsgericht Nürnberg, Registernummer HRB 23757
VAT ID DE 217564187 (gemäß § 27 a Umsatzsteuergesetz)
Trademarks Paessler, Paessler The Monitoring Company, PRTG, IPCheck, Site Inspector and PhotoMeister are registered trademarks of Paessler AG. Other registered trademarks are trademarks of their respective owners.


This legal notice is valid as well for the following social media channels:

Disclaimer: Despite careful control we assume no liability for the content of external links. For the content of linked pages their operators are responsible.


Klaus Gruber, dolphin photography


Copyright © 1998 - 2018 Paessler AG