Need technical support?
If you have access to PRTG, please use the Contact Support form under the Setup menu. This will make it easier to support you.
You can also open a support ticket manually using the form below. We strive to respond to all requests within one business day (Monday through Friday). Please write in English.
Open a support ticket
If you are a user of PRTG or any other of our services and would like to file a security report, please send a mail to [email protected]. Please always include a detailed technical summary in your mail.
If you wish to send us an encrypted mail, please use this public key:
Key fingerprint = F603 4F9F 6852 0110 D217 7BD4 16E7 B4FE 9868 250C